1. Introduction
This Privacy Policy describes how PhysioWorks Rehabilitation & Wellness (“we”, “us”) handles personal information collected through our website and in the course of providing our services in Freeport, Grand Bahama.
2. Information We Collect
We may collect:
- Contact details you provide — such as your name, email, and phone number.
- Appointment and enquiry details you submit to us or to our booking provider.
- Basic technical and usage data (such as browser type and pages visited) collected automatically.
3. How We Use Your Information
We use your information to:
- Schedule, confirm, and manage your appointments and classes.
- Respond to your enquiries and provide customer support.
- Improve our website and services.
- Meet our legal and regulatory obligations.
4. Booking & Third-Party Processors
Physical therapy appointments are booked through Jane (janeapp.com), a third-party scheduling and practice-management provider. Information you enter during booking is processed by Jane under its own privacy policy. We encourage you to review it before booking.
5. Cookies & Analytics
Our website may use cookies and privacy-conscious analytics to understand how visitors use the site. You can control cookies through your browser settings; disabling them may affect some features.
6. How We Share Information
We do not sell your personal information. We share it only with service providers who help us operate (such as our booking provider), or where required by law. These providers are permitted to use your information only to perform services on our behalf.
7. Data Security
We take reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you, subject to applicable law and our record-keeping obligations. To make a request, contact us using the details below.
9. Children’s Privacy
Where we provide services to minors, we do so with the involvement and consent of a parent or guardian. We do not knowingly collect information from children without such consent.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted to this page, and the “Last updated” date above will be revised accordingly.
11. Contact Us
Questions about your privacy? Reach us at info@physioworks242.com or (242) 373-8396.